Crave can exclusively reveal the malaise at the heart of O2 customer support. The mobile network's problems, we have discovered, stem from a peculiar recruitment policy -- namely offering employment ...

Content is a notoriously loose marketing term. There is no generally accepted definition, or agreement on the role it should play for brands, or how it should be measured. Agencies and clients ...

16:43, Fri, Jan 10, 2025 Updated: 16:43, Fri, Jan 10, 2025 O2 customers are being warned that the network is axing a key service this month. The major mobile phone provider has confirmed it will ...

10:38, Thu, Jan 30, 2025 Updated: 10:39, Thu, Jan 30, 2025 O2 customers are being warned that the network is axing a key service from this Friday. The major mobile network has confirmed that its ...

Telefónica, the parent organisation behind the O2 mobile network, will implement Nokia Software’s Service Operation Center (SOC) platform in its UK business over the next 18 months as it transitions ...