Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. It's no secret that live chat software is a powerful tool for ...

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Consumers’ shopping habits have changed dramatically during the past year, with more shoppers researching and buying online today than ever before. In fact, more than half of all shoppers now prefer ...

Amazon is giving live streamers a new way to earn commissions on purchases of products showcased in their streams. The company is today adding live streaming to its existing Amazon Influencer Program, ...

The Super Bowl is always a huge event in advertising and marketing. This year, though? It was a big moment for chatbot support. Brands all across the internet, including Kia and Domino’s Pizza, ...

ShopRite is expanding access to its nutrition experts with the launch of the Registered Dietitian Virtual Chat program. Through the free online dietitian service, introduced in a soft launch in ...

AI-generated live chat summaries and channel QR codes are currently being tested on the YouTube platform. Credit: Sheldon Cooper/SOPA Images/LightRocket via Getty Images There are some new features ...