Tired of bad computer technical support? Here are some tips and tricks to improve your chances of a successful computer problem resolution. Think about the last time you had a computer problem: You ...

If you want an army of geeks you can count on to tame an unruly computer, you'd better buy a Macintosh: Apple tech support is by far the most effective of any computer brand's. With most Windows PCs, ...

Need help solving your computer problems, setting up a printer or syncing your smartphone with your computer? Or maybe you serve as tech support to assorted friends and family? There are reliable ...

Finally, while standard site advertisements may display browser tech support scams, they are also commonly used by adware programs. Therefore, if you are constantly seeing browser based tech support ...

Apple once again ranked highest this year on an annual Consumer Reports satisfaction survey for computer support services, the magazine has revealed in its July issue. Apart from Apple scoring good ...

Q. I want to buy my husband a laptop that comes with great tech support because he always has a million questions. Who has the best? A. Like any computers, laptops don’t always perform perfectly. If ...

More than 30 months after surfacing, a tech-support scam targeting Dell computer owners continues to raise questions about how the callers know sensitive information, including PC serial numbers and ...